Customer Service

Customer Service and Frequently Asked Questions

General Product, Sales & Ordering Questions Click Here

Questions About an Existing Order, Return or Exchange? Click Here

How long will it take me to receive my order?

Need Help?
Our friendly customer service department will be happy to assist you.

Why should I order from Cheerleading Company?

How do I order custom uniforms?

I have a return/exchange. What is your return/exchange policy?

How do I order your current catalog?

I live outside of the United States. Can I still place an order with Cheerleading Company?

I am in the DFW area, can I pick up my order?
We are a distribution warehouse/manufacturing facility and we do not have a retail store. We are unable to accommodate walk in sales, returns or exchanges. All orders, returns or exchanges must be placed through a sales representative or online and a pickup appointment must be scheduled.

Special note for US Overseas Military Addresses: WE SHIP TO APO & FPO If you have a US military APO or FPO address, your order does not qualify as an "International" order. Regular (USA) shipping and handling fees will apply, and your order will be shipped via the US Postal Service. If you want to order a free catalog to be sent to a US military address, please click here.